Cancellation & Refund Policy

Cancellation & Refund Policy​

Refund Policy:

  • All sales are FINAL
  • NO REFUNDS except under specific Result Guarantee conditions
  • Payment processing fees are non-refundable in all circumstances

Refund Processing:

  • Approved refunds will be processed within 30-45 business days
  • Refunds will be issued to original payment method
  • Processing fees and transaction charges will be deducted

Result Guarantee (Conditional):

  • Results are guaranteed ONLY for clients who maintain 100% compliance with:
    • All prescribed workouts and training sessions
    • Complete nutritional guidelines and meal plans
    • Regular check-ins and progress submissions
    • Lifestyle recommendations and guidelines
    • Communication and feedback requirements

Guarantee Claim Process:

  • Claims must be submitted within 30 days of program completion
  • Clients must provide comprehensive evidence of full compliance:
    • Complete workout logs and video submissions
    • Daily nutrition tracking records
    • All required progress photos and measurements
    • Attendance records for all scheduled sessions
    • Communication logs and check-in submissions
  • Independent verification of compliance may be required

Guarantee Exclusions:

  • Guarantee is VOID if client:
    • Misses more than 10% of scheduled sessions
    • Fails to follow nutritional guidelines
    • Skips check-ins or progress submissions
    • Has undisclosed medical conditions affecting results
    • Uses unauthorized supplements or medications
    • Engages in conflicting fitness programs